Careers at E&F Ltd

What we do?

Edwards & Farmer Ltd proudly hold the main franchises for prestigious brands: VALTRA tractors, HORSCH cultivators &  sprayers,  LARRINGTON trailers, MASTER driers, BERTHOUD sprayers and more….

Providing Shropshire and surrounding counties with competitive sales of new & used machinery backed up by our dedicated and talented Aftersales Team.   Our Service Technicians & Parts Personnel provide our valued customers with complete confidence and support, understanding how time plays a vital part in the farming industry. We strive to keep customer downtime to a minimum!

With over 30 years of experience in the agricultural industry we are now looking to the future and the progression of our family run business.  Rising sales has driven the need to increase our Aftersales Support Team, so if you think you would like to join in our journey and further your career within Edwards & Farmer Ltd then please get in touch.

JOB OPPORTUNITIES
AGRICULTURAL SERVICE TECHNICIAN

Essential duties will include:

  • Maintenance and repairs on site and on farm of both tractors & machinery completed to a high standard.
  • Assembly & PDI of new machines to the correct specification.
  • To be competent in fault finding on Engines, Hydraulics, & Electrical issues using the latest diagnostic equipment.
  • Prompt & correct filling in of all paperwork – time sheets, job cards & reports, etc.
  • Work alongside and communicate with customers, colleagues, manufacturers, and suppliers.
  • Undertaking relevant manufacturer training as & when required – giving you the opportunity to develop your skills & knowledge of the latest products & services on the market.

Key attributes:

  • Experience of working on Agricultural Machinery and Equipment – Tractors, Sprayers, Drills/Cultivation and Driers
  • Skilled & knowledgeable in mechanical, electrical & hydraulic systems
  • Professional, proactive & organised
  • Exceptional customer service
  • Full UK driving licence

The package:

Salary & benefits will reflect the ability & experience of the successful applicant & will be agreed by negotiation.

Including:

  • Training development
  • Company Pension
  • Working Hours are 8am-5pm Monday to Friday
  • Company Offers 
    Overtime available for weekends (uncapped)
  • Full PPE Equipment
  • Company Events
  • Competitive salary


If we have captured your interest & you like the idea of joining our busy, diligent, and passionate team please apply in the strictest confidence to:

Christine Farmer (Director), Edwards & Farmer Ltd, Bayston Hill, Shrewsbury, Shropshire, SY3 0AY

Alternatively, please email: christine@edwardsandfarmer.co.uk / Rupert Farmer 07836 658670

All applications will be considered in strict confidence.
PARTS ADVISOR

Job Description:

  • To assist the Parts Department in meeting business objectives by ordering parts, goods in and out, the displays and retail area, and dealing with customer inquiries.
  • To prioritise the customer through actions and outcomes.
  • To ensure that the administration of the Parts Department is done correctly and on time.
  • Essential duties will include
  • Assist the parts team in implementing all parts sales and marketing initiatives, as per the business plan and/or marketing calendar.
  • Managing goods in and out, receiving, checking and putting away supplier deliveries, informing of shortages or damaged stock.
  • Identifying customer’s spare parts requirements in store, over the phone and email, using online parts systems.
  • Sales Order Processing and Invoicing using our Dealer Management System (Ibcos Gold).
  • Organising part returns (within time restrictions) and couriers.
  • Assist with rolling stock taking programmes, to ensuring all stock is always located correctly.
  • Pre picking of parts.
  • Liaise with other departments to ensure elite information flow and assistance when necessary.
  • Utilizing sales techniques such as upselling and related selling, maximise all opportunities to increase sales and profits through customer communication. This includes communicating relevant leads and/or information to the Service and/or Sales departments.
  • Maintain and enhance current and prospective customer relationships.
  • o ensure that the showroom (including displays and their contents) is kept clean and up to date on a regular basis in order to encourage customer browsing. This includes proper pricing and display of all retail goods and special offers, as well as displaying relevant posters and maintaining proper levels of cleanliness.
  • To improve product knowledge within the role by identify any training needs to assist and support.

Key attributes:

  • Excellent customer communication skills and telephone manner essential.
  • Agricultural machinery or automotive knowledge essential.
  • Ability to work under pressure and in a fast-paced environment.
  • Experience in dealing/negotiating with customers: handling queries, selling, resolving issues.
  • Good time keeping.
  • Flexible when needed.
  • Ability to multi-task.
  • Ability to work to deadlines.
  • Organised.
  • Knowledge of Microsoft Word and Excel desirable but training can be provided.
  • Experience working with Ibcos Gold system would be an advantage, but not essential, as full training will be provided.
  • Ability to work under pressure in a fast-paced environment as part of team and independently.

The package:

Salary & benefits will reflect the ability & experience of the successful applicant & will be agreed by negotiation.

Including:

  • Training development
  • Company Pension
  • Company Events 
  • Competitive Salary 
  • Company Offers 
  • Full PPE Equipment 
  • Working Hours are 8am-5pm Monday to Friday
    • 8am -1pm Saturday (on rotor basis)
    • Overtime available when required

 

If we have captured your interest & you like the idea of joining our busy, diligent, and passionate team please send your CV to:

Christine Farmer (Director), Edwards & Farmer Ltd, Bayston Hill, Shrewsbury, Shropshire, SY3 0AY

Alternatively, please email: christine@edwardsandfarmer.co.uk or call Rupert Farmer on 07836658670

All applications will be considered in strict confidence.

All applications will be considered in strict confidence.